Bank account's not updating, receiving the error "Something isn't working. Sorry, we can't update your account. Please wait a few hours" but it's been days. What to do?

I can feel your eagerness to resolve this issue and update your bank account promptly, Christopher. While I appreciate you posting your concern here, I'll direct you to the appropriate support for thorough guidance.

The error you receive means the connection between your bank and QuickBooks Online was interrupted, affecting the ability to update your account and pull up the latest data. You'll want to confirm this by signing in to your bank website to check for messages, notifications, or alerts about ongoing maintenance or an outage.

If everything is well on their end, I recommend contacting our customer support team since you've been dealing with this error message for days. Their tools and expertise can aid in identifying the root cause of the issue and provide the most relevant solutions or workarounds. They can also raise a ticket for investigation if necessary.

Here's how:

1. Open your QuickBooks Online company.
2. Click Help (?), then proceed to the Search tab.
3. Select Contact Us and pick Ask about something else.
4. Add a description of your concern and hit Continue.
5. Choose Start a chat or Get a callback to connect with an expert.

Additionally, please observe their support hours for convenience and timely assistance.

On the other hand, ensure to categorize your income and expenses for accurate posting and tracking. If they already exist in your record, match them to avoid duplicates that can mess up your balance.

You can expect us to address any future concerns when updating your bank account in QuickBooks Online. Kindly post your inquiries directly on this thread, and we'll equip you with all the required data and resources.

@christopherschwa 

Try opening your QBO account on any private/incognito browser.