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April 9, 2024
Question

bank connection

  • April 9, 2024
  • 1 reply
  • 0 views

I start at home page and go to bank transactions then click the drop down menu at the right of link accounts and click manage connection. I see my checking account but the switch is off and I click it to on. Now I see a list of 4 of my other same bank accounts, but do not see my checking account.to connect. Please tell me WHY...

1 reply

April 9, 2024

Hey, how's it going?

 

I'd be glad to help you out with your issue of not being able to view your checking account in QuickBooks Online. Based on the information you've provided, I suggest we minimize the view display mode of your browser or click the arrow beside the bank accounts to see if that helps.

 

You can check out the outlined article for additional insights and references to customize your QuickBooks display.

 

If that doesn't work, clearing cached data and Intuit-specific cookies might do the trick. If you're still facing issues, please make sure that your browser, operating system, and internet connection meet our system requirements.

 

Additionally, you can visit this article to learn how to review downloaded bank and credit card transactions in QuickBooks Online: 

 

 

Please let me know if you have any other questions about banking-related concerns in QBO. I'm always here to help. Have a great rest of the day!