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Woodstdock
January 27, 2025
Question

Basic features missing in Essentials?

  • January 27, 2025
  • 2 replies
  • 0 views

Hello, I am new to QB online as I've always used the desktop version and it seems like QB is trying to push everyone online.  I am trying out the essentials at $99/month ($1,200/yr) right now.  Am I correct that even paying this amount that QB  online does not have the ability to import checks from excel and or backup and restore our file?   (Either thru corruption or mistakenly imports 500 invoices into wrong acct etc I need a way to protect my data.).  In the desktop version, I could just find my backup from the prior day and restore and start again from there.  Using chat they said both of these features are only reserved for the Advanced plan which costs $2,800 per year!!  Are they correct that QB has taken away very simple basic features in the online version?

 

    2 replies

    M
    MoiraskyeT
    January 27, 2025

    We do not wish this kind of perception. Having an account that didn't meet our business needs could disrupt your business tasks, @Woodstdock.   Allow me to provide some information about the features of QuickBooks Online.

     

    The features you mentioned, such as importing checks and backing up or restoring files, are only available in QuickBooks Advanced. Since these functionalities are essential to your business operations, you'll want to consider upgrading to the Advanced version to access these features and streamline your financial management. 


    If decide to stay with your current plan, you can visit our app market  to search a third-party application that best suits your business needs. You can also head to the Apps menu within your QBO account to find one:

     

    1. Go to Apps menu.
    2. Click Find Apps.
    3. Enter a keyboard in the search bar. 

     

    We always want you to experience smooth and seamless transactions in using QuickBooks Online, if you have any concerns related the QuickBooks features, feel free to Reply in the thread below. 

    C
    Chrea
    January 28, 2025

    @Woodstdock 

    If you don't need to run any add-ons, you can still use QB Desktop with a non subscription license. Why do you have to switching to QB Online?

     

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