Tried it again this morning, exactly the same result. Screenshot attached.
This issue has been unresolved since I switched to QBO some two years ago.
I think a solution is well overdue.
Thank you
I appreciate you for adding the screenshot of the error message you're getting, Allan. I'm here to help you with hiding your unbilled expenses successfully.
This error happens when the accounts used on your transactions are inactive. Before hiding your unbilled expenses, I recommend reactivating them. I'll guide you on how.
- Sign in to your QuickBooks Online (QBO) account.
- Click on Accounting at the left pane, then tap on Chart of Accounts.
- Go to the small gear icon, then mark the box beside Include Inactive.
- Locate the inactive account, then click on Make active under Action.
After that, go ahead with hiding the unbilled expenses as instructed by DivinaMercy above.
Once done, you can now make the accounts inactive again.
For more hints about handling billable expenses in QuickBooks Online, you can open this article: Enter billable expenses.
Aside from that, you can also learn more about managing your expenses and other vendor transactions through this link: Enter expenses, pay bills, write checks, and manage suppliers.
If you have any other follow-up questions about hiding your billable transactions, let me know by adding a comment below. I'm more than happy to help. Have a good one!
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