Borders disappear on Invoice template when i add multiple billing lines

I've got some troubleshooting steps to make sure that your invoices have the necessary borders in your invoice transactions, @jmartin9218.

Aside from ensuring you have chosen the correct template, click Custom Data Layout for further customizations. Then, hit Layout Designer, select Properties, and review the Border tab.

Another thing to consider is the settings from your printer setup. Let me show you how you can change this if the lines and borders appear on some forms but not others:

1. Go to the File menu at the top, then choose Printer Setup.

2. From the Form Name drop-down, select Invoice.

3. In the Print On section, pick Blank Paper.

4. Uncheck Do not print lines around each field, then click OK.

Refer to this article for more information about this process: Troubleshoot common issues when using and customizing templates.

Moreover, you can check out this article in case you need to have additional fields in your sales forms to personalize them: Create and use custom fields in QuickBooks Desktop.

If you require more help in managing invoice templates, please let me know. It will be my pleasure to assist you. Have a good day ahead!

Hi @jmartin9218,

Hope you’re doing great. I wanted to see how everything is going about the disappearing borders on the invoice template issue you had the other day. Was it resolved? Do you need any additional help or clarification? If you do, just let me know. I’d be happy to help you at any time.

Looking forward to your reply. Have a pleasant day ahead!