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DaveInTexas
October 9, 2023
Question

BSO Business Services Online and W2s

  • October 9, 2023
  • 3 replies
  • 0 views

I got an email from BSO (SSA) saying in order to file our next W2s (in Jan 2024), we will have to enroll in additional security measures.  It's not a scam email.

 

I am concerned that if my QB file does not know about me enrolling in these additional security measures, I will be delayed in getting my W2&3s to them next year.
Anyone know how to tell the program about your new credentials so it can file successfully without any delay or fussing about?

Text in next email; this forum will remove links.

 

 

 

 

"As of March 25, 2023, we updated how Business Services Online (BSO) users must sign up for and access a BSO account. BSO users must have additional levels of security added to their account to submit W2’s and for the following employer services:

Wage file upload
W-2/W-C online
AccuWage online
Social Security Number Verification Service (SSNVS)
View wage report name/SSN errors
You will not be able to use the above services without adding the additional levels of security to your account.


What does this mean for you?
If you have a separate Social Security online account that was created before September 18, 2021, or an existing Login.gov or ID.me credential, please visit our sign in using your existing Social Security username or your Login.gov or ID.me sign in and add the additional levels of security.

Once the credentialing and authentication process has been completed, current BSO User ID(s) will be associated with your credential.


Frequently asked questions

Can I sign in with my personal my Social Security account username and password?
If you have created a my Social Security account prior to September 18, 2021, you can use the username and password to sign in once redirected from the employer webpage. The username and password will be associated with your BSO User ID.

Are there any actions I can take now?
Don’t wait! These additional levels of security are required to submit W2’s and for the employer services listed above. Visit our page to get started."

 

3 replies

R
rvrfrf
October 9, 2023

Thanks for reaching out to the Community, DaveInTexas. I appreciate you sharing the text from your email.

 

Since these additional levels of security are being set up with a different portal and organization, they shouldn't have any effect on your filings that go through Intuit.

 

On the QuickBooks side of things, I'd recommend continuing to make sure you're up-to-date with your products latest release and payroll tax tables.

 

Here's how to update QuickBooks to its latest release:
 

  1. QuickBooks will automatically download updates when they're available. Once an update is downloaded, you'll see an Update available option on the status bar in your top-right corner.
  2. Click Update available.
  3. Hit Install now.
  4. Wait for it to finish installing.
  5. Open QuickBooks once it's finished.

 

Here's how to get the latest tax table updates:
 

  1. In your top menu bar, go to Employees, then Get Payroll Updates.
  2. Click Download Entire Update.
  3. Select Update.

 

I've also included a detailed resource about working with tax forms which may come in handy moving forward: File your W-2 forms

 

Please don't hesitate to send a reply if there's any additional questions. Have a lovely Monday!

K
KTZM
November 16, 2023

If I choose to file through BSO, and not through Quickbooks, is the file Quickbooks saves the same one

that I would upload on BSO?

M
Maybelle_S
November 17, 2023

Let me share details about filing a W-2, KTZM.

 

QuickBooks Desktop (QBDT) W-2 information follows Social Security Administration (SSA) guidelines, but BSO has its format guidelines for W-2 filing. With that, we can't guarantee the accuracy of the W-2 uploaded in BSO is the same as with QuickBooks.

 

Furthermore, SSA won't accept files that don't match its format, which is EFW2. Each year, the SSA updates the W-2 electronic filing instructions in the Specifications for Filing Forms W-2 Electronically or EFW2.

 

Additionally, I've added these articles about filing and printing W-2 in QuickBooks:

 

 

Please know that we're here if you need help with anything else. Don't hesitate to reach out. Keep safe always.

R
RN97
January 14, 2024

I have never filed W2s electronically because we are a small company and it was not required until this year.  I received the same notice from SSA in October telling me I would have to now file electronically.  I set up an account through SSA Business Services Online (BSO) and was trying to find the file from Quickbooks that I could upload through BSO Accuwage to test acceptance of the file.  I hit the efile button hoping to be directed to the file but instead it submitted my W2s to SSA without my BSO account info attached (it never asked if I already had an account), it appears that QB is not submitting a duplicate request for credentials for me.  Reading through the comments here it appears that QB does not have a file that can be used through BSO and the QB efile is my only choice.  That certainly was not clear anywhere on QB or SSA site.  What a mess!  The message I received back from QB says that SSA request can take as long as 6 weeks and I assume this potentially puts my submission as filed late.  I have no idea how to fix this.  Help.  What should I do here?

 

R
RCV
January 14, 2024

I'm here to make sure you never experience the same thing again when filing your W2 forms with your BSO account info attached, RN97.

 

We'll need to consult the official documentation provided by the SSA or reach out to their support for guidance to help you with the process. We can visit the IRS website to obtain their contact information and then navigate to the SSA section. From there, they can guide you on the format to use for completing the SSA upload file and help you send your W2s to SSA with your BSO account info attached.

 

If you need assistance with sending the W2 forms again in QuickBooks, please contact our Payroll Support Team. They'll pull up your account in a secure environment and help you with this one. Here's how:

 

  1. Go to Help, then select QuickBooks Desktop Help/Contact Us.
  2. Click Contact Us.
  3. Give a brief description of your issue, then select Continue.
  4. Sign in to your Intuit account select Continue and then Continue with my account. If you don't already have an account, make sure to Create a new account.
  5. We'll email you a single-use code. Enter your code and select Continue. If you have more than one account, select the account you want to use and then Continue.
  6. Choose to chat with us or Have us call you.

 

Here are some resources you can read to learn more about filing and printing W-2 and W-3 forms in the QuickBooks:

 

 

The Comments section below is the best place to ask questions or post any other concerns if you have any. Don't hesitate to give me a shout and I'll be with you right away.

M
martiowens
February 7, 2024

I need to file w2C due to incorrect SS# on orginal W2 E-filing done thru QB, I corrected SS# and need to efile???? Can I do thru QB

H
HDI1
January 23, 2024

I have already signed up with the BSO Business Service Online and have my account all set up to report W-2s and W-3s.  The question I have is can I report my W-2's and W-3 through QuickBooks using my Enhanced Payroll or do I have to report them through my BSO Business Service Online account?  

A
AileneA
January 23, 2024

Hi, HDI1. I'll help you file your W-2 and W-3 in QuickBooks.

 

QuickBooks offers an electronic filing feature for W-2 and W-3 forms, saving time and effort. However, to file these forms in QuickBooks, you must set up your tax payroll first. This is an important step that ensures accurate and timely filing. 
 

You are on the right track, as you have already set up an account for W-2 and W-3 forms with BSO. To make the process smoother, I suggest contacting our payroll specialist to help send the forms to QuickBooks. They can guide you through the steps and ensure everything is done correctly. 
 

Our payroll specialist can also answer any questions about the electronic filing process. They are here to make the process as easy and stress-free as possible. 

 

Here's how:

 

  1. Click the (?) Help icon and enter Talk to a human (then type it again when prompted).
  2. When asked by the bot, enter a keyword of your concern.
  3. Select I still need a human, then proceed with Contact us or Get help from a human.
  4. Choose a way to connect with them.

 

I suggest these articles to help you with W-2, E-pay, and E-file in QuickBooks Online:

 

 

In case you need to print out your W-2 and W=3 forms, you can check out this article: Print your W-2 and W-3 forms.

 

Feel free to comment below if you have any questions about the W-2 and W-3 forms. I'll be available to assist you. Have a great day!

L
Lori410
January 30, 2024

Such a mess. I just found out that I need to enter all of my w2's manually because QB does not have an upload file that SSA will except. What is going on with QB? This is unacceptable! Quickbooks take some responsibility and help service your customers. Please help fix this problem!!

 

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