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PatrickSeaman
February 12, 2024
Question

Bundled product error on square app transactions

  • February 12, 2024
  • 1 reply
  • 0 views

I created several bundles of books sold at events via square. For example, selling books 1-4 in a series, together for a single discounted price and transaction.  When receiving the app transactions, I get the following error: "We couldn't Add the transaction(s) due to "Enter an amount of zero for bundled line items.". Check account mapping in advanced settings and try again."

Each of the individual books/items has a sales price (that isn't zero). 

All the videos I've looked up about bundles talks about it in the context of creating invoices, rather than receiving app transactions.

I'm lost on this. Please help!

 

1 reply

I
IrishNinoJ
February 12, 2024

Hello there, Patrick. I'm here to shed some lights regarding bundle inventory items.

 

At this time, we cannot use bundled inventory items to map to Square. Please ensure none of your sales items are listed as bundle types in QuickBooks Online (QBO).

 

As a workaround, when you receive transactions, you can consider importing the items individually in QuickBooks Online, then you can bundle it after.

 

In addition, you can run an inventory report to see your sales and inventory status in QBO.

 

If you have additional concerns with bundle inventory, feel free to come back to us. We're here to assist you 24/7.

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