Question

C=47 Errors

Forum|Forum|4 years ago
June 8, 2022
1 reply
0 views

Has anyone seen this error sequence in the QBWin.Log (QB crashing regularly, support and a outside 3rd party has been unable to track it down for over a month so we're seeing what we can find on our own)

invoice.c (6115) : CHECKPOINT: 30336: Wed Jun 8 10:58:49 ***ShowSeeHistoryLink Feature disabled Time = 0.000002 secs***

senderrorapis.cpp (405) : MESSAGE: 30336: Wed Jun 8 10:58:49 LVL_ERROR--QuickBooks has experienced a problem and must be shut down, ErrorCode:1995052198.

idbfilemgr.cpp (2792) : CHECKPOINT: 30336: Wed Jun 8 10:58:50 IsQBInUseLockFilePresentAndLocked: U:\WheelerLogistics\Wheeler Logistics.QBW.LCK can't be found. Error = 2

QuickBooks Desktop

J

JamaicaA

I’ll help you get rid of the Error c=47 in QuickBooks Desktop, @WheelerTrucking.

I’d feel the same if I encountered an error while working. I also appreciate your patience in dealing with this issue. I can help get you back on track by performing some troubleshooting steps to resolve it.

This error indicates that QuickBooks has detected corruption and can no longer access your data file or a section of your data file.

To begin, let’s close and reopen your QuickBooks file. You can then restart your computer and database server to see if this fixes the issue. Let’s also make sure QuickBooks is set up correctly and that the computer hosting the data file is up and running.

If the issue persists, let’s install the QuickBooks Tool Hub on your computer. We’ll use this to deal with the network problems, company file damage, performance issues, etc. We can then run the Quick Fix my Program tool from the Tool Hub to end QuickBooks processes running in the background.

Here's how:

Close your QuickBooks.
Download the QuickBooks Tool Hub file.
Open the QuickBookstoolhub.exe file.
Follow the on-screen steps to install it and agree to the terms and conditions.
Select Finish.
Double-click the icon on your Windows desktop to open the tool hub.

After that, follow the steps below:

In the QuickBooks Tool Hub, select Program Problems.
Click Quick Fix my Program.
Start QuickBooks Desktop and open your data file.

If the issue persists, you can follow the additional steps outlined in this article: Solutions for When QuickBooks Stops Working.

I’m also attaching these resources with detailed information on how to suppress and repair the software:

As always, feel free to reply again or reach out to us anytime you need help with QuickBooks.

W

WheelerTruckingAuthor

No disrespect but it's clear you did not read the original posting or you would have seen that this problem has persisted for over a month, we have engaged both Intuit support and paid to have an outside 3rd party look at the issue. In that time do you think its possible that someone sent us the same canned response and that we haven't tried all of that ad nauseam?

Again, no disrespect but after many wasted hours on the phone with at least 10 different people, including supervisors AND your data team, no one has found the source of the problem. So, now we have a error code listed in the log at the exact time of the crash, a very specific one at that, all we are asking is what does that code represent.