call from quickbooks reguarding account

Just ignore it. It's just a scam. You can also consider going to CAMPS and changing your phone number there and/or renewing your license through a reseller. That way, you won't have to worry about your subscription anymore.

Protecting the privacy and security of your company information is our top priority, CatsBlocks. I appreciate you taking the time to verify the details before taking any further action.

Regarding the call you received, it's important to note that our Live Support Team will not initiate calls to our customers requesting them to log in or to update personal information without a previous request from them for assistance.

Based on your description, the product mentioned does not align with the current version of the product you are using, which is QuickBooks Pro 2023. Please be aware that discrepancies like this can be a red flag for fraudulent attempts.

Since you have already confirmed that your account information is up-to-date, I encourage you to report this incident to our security team. We will investigate this activity further and take the necessary steps to safeguard your information.

Here's how:
 

1. Go to the Online Security Center page.
2. Scroll down to the Security.
3. Proceed to Report technical support scams box then, click the email.

Furthermore, you'll want to review our online security tips for data protection guidelines and security notices for suspicious emails reported by other customers for your reference.

Additionally, to access view-only mode if your subscription expires or if you choose to cancel it, feel free to scan this article: Renew your subscription or use view-only mode in QuickBooks Desktop.

Should you have any questions about identifying suspicious activity and potential fraud, you can always count on us. We're committed to providing you with the support you need to maintain both security and confidence in handling your account.