Can I just change my email address ?i already did but he still showing up the hold one ?

It's nice to see you here in the Community.

I'm here to assist you in updating your email address to ensure that it's up-to-date.

Please note that if you have changed your email address, you also need to update it in the Company settings of your QuickBooks Online account. This will ensure that your customers see the correct contact information for your company on sales forms.

Here are the steps to update your company email address:

1. Click the Gear icon.
2. Select Account and settings.
3. Click the Edit icon in the Contact info section.
4. Edit the company email.
5. Hit Save. Then, Done.

If you need more information, here are some articles that might help:

• Update or change your Intuit Account sign-in information
• Change your business name, contact info, or EIN in QuickBooks Online

You may also want to learn about the different options for user roles and access permissions. Here's an article that explains everything you need to know: User roles and access rights in QuickBooks Online.

If you have any other concerns about your sign-in information in QuickBooks, feel free to come back to this post. I'll be here to help you out.