My goal is to get you back to the business quickly, @SandyGSD. We can work together so you can migrate your QuickBooks Desktop file successfully to QuickBooks Online.
If you are using the QuickBooks Desktop 2019 version, you can use a trial version and login with your credentials from there, as suggested by Fiat Lux - ASIA, then restore your company and proceed to create a backup file.
Nonetheless, if you are using an outdated version, we will need to move your books from QuickBooks Desktop to QuickBooks Online with an online tool. The tool is capable of transferring data from various types of QuickBooks files, including QuickBooks company files (.QBW), portable files (.QBM), backup files (.QBB), and QuickBooks Desktop for Mac files (if you save a backup for Windows as .qbb). Feel free to follow the detailed steps in this article: Move your books to QuickBooks Online with an online tool.
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