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A
arkvalleyinfo
January 17, 2019
Question

Can I please speak to management

  • January 17, 2019
  • 4 replies
  • 0 views
Original commenter did not share additional details

4 replies

Rustler
Rustler
January 17, 2019

ROFL, what a concept

no there are no managers here, this is a user community

B
brianchurilla
March 24, 2020

the number you put on there is a recording WTF IS WRONG WITH YOU PEOPLE ????

    J
    Just_me
    March 24, 2020

    @brianchurilla 

    I seriously don't think anyone is "in charge" at QB.  I don't even think there is such a thing as "manager", there.  

    Good luck!! 

      MorganB
      MorganB
      January 17, 2019

      Hello, porterboddie-bpl.

       

      Thanks for reaching out here in the Community. I want to make sure you get the support you need.

       

      I'd be glad to help you with any questions you have about QuickBooks Online. Would you be able to give me some information about problems you're having?

       

      If you would like to contact management, I recommend calling in to speak with the Support Team. An agent will then be able to connect you with a manager. The number to speak with an agent is [Removed by Moderator]. The most up-to-date contact information can be found here: https://help.quickbooks.intuit.com/en_US/contact.

       

      I'm only a comment away if there's anything I can help with. Take care.

      B
      brianchurilla
      March 24, 2020

      i need to speak to someone in charge ??? why is it this hard to do?????????????????

        S
        Shefali-1035
        June 7, 2022

        Hello sir since last payment you guys frizz my account, because someone try to open the payslips. So now I need the access of my account, so please do so for that. Thanks

        G
        Giovann_G
        June 7, 2022

        I can route you with the best support available so you can access your account, Shefali-1035.

         

        If you're referring to your account in viewing your paychecks, I recommend reaching out to our QuickBooks Workforce team. They have the tools to pull up your account and help you recover your account. Please use this link to reach them: Chat with us.

         

        Support is available from Monday until Friday from 6 AM to 6 PM PT.

         

        Once you have access to your account, you can follow this article for a complete guide to viewing or downloading your pay stub: View your paychecks and W-2s in QuickBooks Workforce.

         

        You're always welcome to add any details below if you have other QuickBooks concerns. I'll be here to help you.

        A
        agustinacasal
        October 6, 2023

        We have been working for QuickBooks first desktop, then online for more than 15 years. 

        We are trying to get back into GO payment and for some reason, we cannot do so. we are not accepted! No one is willing to tell us why. So bizarre. Can anyone please treat us like a person worth while talking to and let me know whats happening?Thank you, Agustina Casal, The Foot Foundation. Aspen, Colorado. [Removed]

         

        J
        Just_me
        October 6, 2023

        @agustinacasal   No one here, in this community has access to your account.  IF anyone does contact you, it will be for fraudulent reasons only. 

         

         

        Adrian_A
        Adrian_A
        October 6, 2023

        We thank you for using QuickBooks for years, agustinacasal.

         

        We have received reports from other customers that they're unable to accept the invitation from the Blue GoPayment application.

         

        With that, I suggest reaching out to our phone support team so we can add you as one of the affected users. Below are the steps to communicate with our team.

         

        1. Click the ? Help icon.
        2. On the Assistant tab, type in Talk to a human.
        3. You can use Unable to accept GoPayment invitation as your keyword.
        4. Select No.
        5. Choose whether you want to Chat with us or Have us call you.

         

        To ensure we add your details to the list of affected users, contact us during business hours from 6 AM to 6 PM PT every Monday to Friday. Then, from 6 AM to 3 PM PT every Saturday.

         

        Once the issue is resolved, you can look at this article on how to accept payments on the go: Process payments in the GoPayment app.

         

        We appreciate your patience while we work to fix this issue permanently.

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