I’ll point you in the right direction for help, @info506.
In this, I recommend contacting our Technical Support Team. That way, they can check the possibility of your concern about un-posting payment to a canceled credit card in QuickBooks Online (QBO).
Account-related concerns are routed to them to thoroughly check and verify your concerns securely.
Here’s how:
Sign in to your QuickBooks Online account.
Click the Help button.
In the QuickBooks Assistance chat box, select Talk to a human and or tap the Contact Us button at the bottom.
Then, type in your reason for contacting us in the What can we help you with? Box and click Continue.
From there, choose a way to connect with us; either to Chat with us, get a Callback, or call our support line directly by getting our Phone number.
Additionally, refer to this article for other options when contacting them. You can also scroll down to the bottom to see their support schedules and hours: QuickBooks Online Support.
Let me know if you have more concerns about QuickBooks-related matters. I’ve always got your back. Stay safe!