Can my client upgrade to a Simple Start plan with the contractor payments add-on by themselves or do they need to contact QuickBooks to do that?

Hi there, Ngrimes. Your client will need to contact our Sales team to get the Simple Start plan with the Contractor Payments add-on.

Upgrading to the Simple Start plan with the Contractor Payments add-on isn't possible within an existing account. That said, I recommend contacting our Sales team for this upgrade. They can also seek assistance for the transition to ProAdvisor pricing.

Here's how your client can get in touch with the Sales team:

1. Visit our Plans and Pricing.
2. Click the Talk to Sales area, then select Schedule Now.
3. Complete all the necessary details, then click Schedule Now.
    

Once everything is settled, you can begin setting up contractors in your client's account and pay them through direct deposit.

To help you streamline your payroll process, Explore QuickBooks Payroll. From setting up employee or contractor information to preparing tax forms, our experts cover everything you need to know to optimize your payroll management.
 

This thread will remain open if you have further questions or need assistance. We're here to help you every step of the way.