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amergs
April 1, 2024
Question

Can no longer Add Appointment to Google Calendar on Android Version of QB Online.

  • April 1, 2024
  • 1 reply
  • 0 views

Hello,

 

I use the Android version of QuickBooks to maintain my Client database and schedule appointments. Up until March 29th, I had the ability to go into a customer file and hit the + Button. Then it would bring up the option to "Add Appointment". (see https://quickbooks.intuit.com/learn-support/en-us/help-article/mobile-apps/create-calendar-appointment-quickbooks-online-app/L7I0GXzZQ_US_en_US) From there, it would port all of the customer details over to Google Calendar and allow you to schedule an appointment. Now this feature seems to have disappeared for me. Did this happen to anyone else? Is this intentional?

 

Thanks

1 reply

Nicole_N
Nicole_N
April 1, 2024

Hi, @amergs. I can see how important it is for you to add calendar appointments in your QuickBooks Online (QBO) mobile app. 

 

Please know that we've received similar cases or reports about the issue and other users are also experiencing the same. With this, I recommend contacting our Phone Support team so they can add you to the affected users' list. Here's how:

 

  1. Sign in to your QBO company.
  2. Go to the Help icon in the top right-hand corner.
  3. Select Search, then press the Contact Us button.
  4. Enter your question in the box and hit Continue.
  5. Choose the best way you'll want to reach out to us.

 

Please ensure to check their availability since they can only accommodate you Mondays to Fridays from 6 AM to 6 PM PT and Saturdays from 6 AM to 3 PM PT. 

 

Moreover, you may visit this page to learn more about what the QBO mobile app offers: Compare mobile app features.

 

If you have other questions about adding a calendar appointment or any other QuickBooks concerns, just hit the reply button below. I’ll be around in the Community space to assist you. 

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