Can someone provide assistance. I'm getting error msg: We’re having trouble getting your bank data. Please try again later. (355). My bank is PNC. No QB support today.

Hello postoakbend,

I've got your back on how we can resolve the bank error you encounter so you can continue working on your PNC bank.

This error means that only partial information is pulled through from a bank's API, thus throwing an account in error state 355. To get this fix, let's run a bank update to refresh the connection.

Here's how:

1. Click Bank transactions on the left menu.
2. Select the appropriate bank account from the list.
3. Click the Update button.

If the issue persists, let's update your sign-in information to reconnect your bank account. Let me walk you through the steps.

1. On the Bank transactions page, select the bank account in question.
2. Select the edit (pencil) icon.
3. Click Edit account info.
4. Input your login credentials, then click Save and Close.

Once done, the system downloads your transactions. From there, you can categorize them to ensure they're recorded on the correct accounts. You can check these few articles as your guide:

• Categorize online bank transactions in QuickBooks Online
• Reconcile an account in QuickBooks Online

Let me know whenever you have concerns about ensuring your bank transactions are recorded correctly.