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T
Trimu
June 6, 2024
Question

Can't Access My Data

  • June 6, 2024
  • 1 reply
  • 0 views

Hello

From 2016 to 2017 I subscribed to QBO
My Company ID [removed]

then I now want to access my old data, but why is there always the explanation "We didn't find any companies" ?
even though it's clear I have company data in QBO (it's still written in my Intuit account)
[removed]

Even when I want to resubscribe I can't..
[removed]

Thank you for your help




1 reply

E
Ethel_A12
June 11, 2024

I'm glad you are interested in using QuickBooks Online again, @Trimu.

 

If you cancel your QuickBooks Online account, you will retain read-only access to your data for one year provided that you have only one account.

 

After a year, your data will be deleted. That is the reason why the system cannot find your account.

 

To use QuickBooks Online again, start a new subscription and add a new company.

 

You can click this link for a new subscription and see available promotions: Plans and pricing.

 

For future reference, here is an article you can read to help you get started with QuickBooks Online: Get started and adjust settings after you sign up for QuickBooks Online.

 

Let me know if you have questions about resubscribing in QuickBooks Online. I'm always here to help. Have a great day.

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