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June 4, 2024
Question

Can't get my estimate to scroll down

  • June 4, 2024
  • 1 reply
  • 0 views
can't get the screen to scroll down

1 reply

June 4, 2024

It's our top priority that you'll be able to use QuickBooks easily, lenrphoto. Let me share some details for you to scroll down or view the details within your estimates page.

 

In QuickBooks Online (QBO), accessing the scroll bar or scrolling up and down within your transactions page can be seen on the right side of your screen. Since you mentioned that scrolling down is currently unavailable, I suggest using your private browser to rule out any possible cached files causing the problem. Here are the shortcut keys for accessing private browsers:

 

  • Google Chrome: press Ctrl + Shift + N
  • Mozilla Firefox: press Ctrl + Shift + P
  • Microsoft Edge: press Ctrl + Shift + N
  • Safari: press Command + Shift + N

 

If the issue persists, I recommend clearing your browser's cache and cookies. Also, you can use other supported web browsers that help identify if this issue is related to your current browser.

 

You can also zoom out by clicking the Ctrl + scroll down using the scroll wheel of your mouse so that you can see the entire page or utilize this material since it contains some information regarding what to do if there's no scroll bar to view: Unable to see the whole page in QuickBooks Online.

 

Afterward, you can convert an estimate into an invoice in QuickBooks Online whenever you're ready or after a customer accepts your estimate.

 

Fill me in whenever you have questions in mind regarding estimates. I'm always here to back you up.