Can't inactivate an account all of a sudden

Previously when inactiving an account in the chart of accounts, and encountering the message that it is used in a product, I would inactivate the product.  Now today it isn't working.  I had to log in to QBO accountant to inactivate the account. Does anyone know if something has changed?  I tried chatting support and they wanted to know why I wanted to delete my quickbooks account. 😞