Can't open attachments

A warm welcome to the Community, @deysiairmechanic.

If you're having difficulty accessing the invoices attached to your customers, your browser may be blocking the content. Rest assured, I'm here to help.

To begin with, I recommend using private (or incognito) mode to verify if the issue is on our end.

Here's how:

• For Chrome, press Ctrl+Shift+N.
• For Internet Explorer or Firefox, press Ctrl+Shift+P.
• For Safari, press Command+Shift+N.
• For Microsoft Edge, press Ctrl + Shift + P.

After using a private window, try opening the invoice again and see if it works. If there's no issue using a private window, go back to your regular browser and clear its cache.

Furthermore, you can also check these helpful articles to learn how to manage invoice-related tasks:

• Create invoices in QuickBooks Online
• Customize invoices, estimates, and sales receipts in QuickBooks Online

Please don't hesitate to reach out if you have further concerns about invoices or QuickBooks. It's always our pleasure to help you. Stay safe.