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R
rsma02
November 5, 2024
Question

Can't open Tax Form Worksheets in QuickBooks Enterprise 24.0

  • November 5, 2024
  • 2 replies
  • 0 views

 

I receive this error upon trying to open a Tax Form Worksheet with Excel in QB Enterprise 24.0 in a specific file. I've repaired the file with the File Doctor, ran a repair on QuickBooks, created a trusted location where macros are enabled for the file, and still nothing. Does anyone have a solution for this? I feel like I've pretty much tried everything at this point. 

    2 replies

    Tori B
    Tori B
    November 5, 2024

    Good morning, @rsma02.

     

    Thanks for taking the time to reach out to the QuickBooks Community. I hope you're having a great day so far. 

     

    I appreciate you taking the time to troubleshoot this issue and sharing what you've done to repair it. Since none of these steps are working for you, I recommend reaching out to our Technical Support Team. This way, one of our agents can review your account in a secure environment and investigate this matter further. You can use the link I'm including below to connect with our team directly. 

     

     

    Please don't hesitate to let me know if there is anything else I can assist you with. Take care and have a great day ahead! 

     

    BigRedConsulting
    BigRedConsulting
    November 5, 2024

    @rsma02 

    This is a known issue that Intuit has ignored for over three years. The issue is that the workbook that ships with QuickBooks 2022 - 2024 is for 32-bit QuickBooks, while QuickBooks 2022 - 2024 are 64-bit. If you have a payroll subscription and you get updates, the workbook is updated and then will work. But if you don't, it'll never work.

     

    Since Intuit won't fix this, we published a free fix a year and a half ago:  BRC Payroll Tax Form Worksheets – Fixed! 

    R
    rsma02Author
    November 5, 2024

    Great, thank you for this information. Out of curiosity may I ask what you did to convert that Excel template to allow it to be used with the 64-bit version of QuickBooks?  

    BigRedConsulting
    BigRedConsulting
    November 6, 2024

    It's been awhile, so I'm not sure. I either got the updated one that works at the time, or if it wasn't available I pattern-matched the code from another template that worked at the time.

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