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L
LT User
September 8, 2022
Question

can't resize Make Deposits window - it's too big

  • September 8, 2022
  • 1 reply
  • 0 views

The minimum size of the  Make Deposits is too large. Why can't I make it smaller? All other windows can be resized to be much smaller than the minimum size of the Make Deposits window. This is extremely frustrating.

    1 reply

    Rubielyn_J
    Rubielyn_J
    September 9, 2022

    I would feel frustrated as well if something isn't working as expected, @LT User. Let me chime in and provide some steps on how to fix screen issues in QuickBooks Desktop.

     

    Before adjusting any Windows settings, let's change your display and view preferences in QuickBooks. 

     

    1. Close QuickBooks Desktop.
    2. Open the Windows Start menu.
    3. Type QuickBooks into the search. Then right-click the QuickBooks icon and select Open file location.
    4. In the folder, right-click the QuickBooks.exe file and choose Properties.
    5. Proceed to the Compatibility tab.
    6. Click the Disable display scaling on high DPI settings checkbox. You can also choose Change high DPI settings and then Override high DPI scaling behavior.
    7. Click Apply and then OK.

     

    If issue persists, we can adjust your view preferences in QuickBooks.

     

    1. In QuickBooks, proceed to the Edit menu and choose Preferences.
    2. Click Desktop View from the list and then the My Preferences tab.
    3. In the View section, select the One Window option. 
    4. Lastly, select OK.

     

    If the same thing happens, proceed to Step 3 in this article: Fix screen issues in QuickBooks Desktop. 

     

    You can also browse through this resource combine multiple transactions into a single record so QuickBooks matches your real-life bank deposits: Record and make bank deposits in QuickBooks Desktop.

     

    Don't hesitate to visit again if you have further concern with resizing the Make Deposit window in QuickBooks. I'll be around to help you out. Stay safe!

    C
    cbcavnar
    December 13, 2022

    Have the same problem for last few weeks.

    Did all 3 of the proposed solutions, without effect.

    Have had this issue before and there was some sort of fix, but it has been a few years.

     

      Rubielyn_J
      Rubielyn_J
      December 13, 2022

      I want to make sure you're routed to the right department that can further handle this kind of situation, @cbcavnar.

       

      Since you already tried the steps to fix screen issues in QuickBooks Desktop, I suggest contacting our support team directly. They have the tools to check your account in a safe environment, and they can help further investigate and provide a fix. 

       

      To proceed here's how:

       

      1. Open QuickBooks.
      2. Go to Help, then select QuickBooks Desktop Help/Contact Us.
      3. Click Contact Us.
      4. Give a brief description of your issue, then select Continue.
      5. Sign in to your Intuit account and choose Continue and then Continue with my account.
      6. Select to Chat with us or Have us call you.

       

      Incase you want to groups the customer payments you process each day, you can read this article for future reference.: Automatically record QuickBooks Payments bank deposits. 

       

      Feel free to get back in here if you have further questions about modifying your Make deposit windows in QuickBooks. I'll be around to lend a helping hand. Stay safe!

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