Can the results of a QBOA certification exam be incorrect? I have been trying to pass the Bank Transactions section of the Basic badge and believe I should have passed!

I appreciate you bringing up your concern with the ProAdvisor knowledge check training, beeg54. I'm here to help you get this reviewed by our dedicated team which handles this kind of concern to resolve exam-related issues securely and effectively.

Since the Community is a public forum, I'd recommend contacting our Live Support Team. A representative can securely access your account and examine the section, allowing you to complete the Bank transaction part and proceed with the training.

Here's how:

1. Go to the Help icon.
2. Click Contact Us.
3. Select a topic to connect with the right expert or choose to ask about something else to enter a brief description of your concern. Then, press Continue.
4. Lastly, pick either Start a Chat or Get a Callback to start connecting with them.

Please ensure to review their support hours to know when agents are available. This way, you can contact them at a time that is convenient for you.

Also, I’m including these articles that you can use to find answers to frequently asked questions about QuickBooks Online training and certification.

• Frequently Asked Questions about ProAdvisor training and certification.
• ProAdvisor certification course and exam updates.

If you have questions about the ProAdvisor Certification or need help navigating through QuickBooks, drop by again on this thread. I'm here to help.