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A
AKN1234
March 19, 2024
Question

Cannot Apply for QuickBooks Checking

  • March 19, 2024
  • 2 replies
  • 0 views

Hello,

 

Can someone help me with this? I want to apply for QB checking account and when I clicked "Apply", it took me to a page that says (PFA)

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We're sorry, we can't find the page you requested.

You may have incorrectly typed the address (URL) or clicked on an outdated link.

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I've tried to do this in incognito tab too and it didn't work. I called the customer support number and the rep wasn't helpful at all. What should I do at this point?

2 replies

A
Anonymous
March 19, 2024

Thank you for bringing this to our attention, @akn. I appreciate you taking the necessary steps to apply for QuickBooks Checking. I am here to help you resolve this issue.

 

I understand that you are currently using an incognito tab as a workaround to apply for QuickBooks Checking but are still unable to create it. While I would love to help you here in the Community, we cannot access your account. For a better experience, I suggest contacting the Merchant Service Center directly. They have the tools to review your account and identify the root cause of this issue. They can also suggest ways to fix the problem.

 

Here's how you can contact them:

 

  1. Sign in to your QuickBooks Online company.
  2. Click on Help (?) at the top right.
  3. Select or type Contact Us.
  4. Enter your concern and click on Let's Talk.
  5. Choose a way to connect with the support team:
  • Start a chat with a support expert.
  • Request that we call you back.

 

Also, you can refer to this article for answers to frequently asked questions about QuickBooks Checking: QuickBooks Checking FAQ.

 

If you have any further questions about Payments in QuickBooks Online, please leave a comment below. I am always here to assist you. Have a great day!

A
AKN1234Author
March 20, 2024

I called them, but it's still not helpful. Every time I talk to customer support, it connects me with a low-level rep from a third-world country. They kept putting me on hold for a long time since they couldn't help and just kept bouncing around.

 

It's extremely frustrating. The error looks like it's coming from QB, and a tech person probably has to solve it manually. All I want to do is to apply for a business checking account.

 

Can someone guide me on this further?

E
Erika_K
March 20, 2024

I appreciate your interest in our products, AK. 

 

Here in QuickBooks Community, we always ensure we can address every customer's concern. However, since we're in a public forum, we're unable to access your account information for security purposes. You might want to give our support team another shot. They have sufficient resources to provide accurate assistance while guaranteeing the security of your information.   

 

Here's how: 

 

  1. Sign in to your QuickBooks Online company.
  2. Choose Help (?) at the top right.
  3. Select or type Contact Us.
  4. Enter your concern, then select Let's talk.
  5. Then, choose Start a chat with a support expert.

 

Check out their support hours to determine availability. 

 

I'll add this article for you to get to know the frequently asked questions about QuickBooks Checking: QuickBooks Checking FAQ. 

 

We recognize your patience and effort in posting here in the Community forum. If you have more concerns with the QuickBooks Checking account, comment below. Take care!  

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