cannot open Quickbooks register because it requires that I register, but there is no license or product numbers for online

I can help you manage your check register in QuickBooks, lois.

Before anything else, I’d like to clarify which specific platform are you using. Is it in QuickBooks Online (QBO) or QuickBooks Desktop (QBDT)? For QBO, are you logging in to your account through QBO for Mac software? Please know that you can also access your file through this website using your device’s default browser to see if you’re still seeing the same prompt in accessing your check register: qbo.intuit.com.

If you’re still using the QBDT platform, we can utilize your Customer Account Management Portal (CAMPs) to manage your account and help you find your license and product number for registration. Obtaining these aids the requirements needed to access your check register, and get you back to business in no time. Here’s how you can get into your CAMP’s account:

1. Go to camps.intuit.com
2. Sign in with your Intuit Account info. This could be different from what you use to sign in to your company file.
3. If you see multiple products to choose from, select QuickBooks Desktop to go to CAMPs.

Once you have the details you can go over to your company file and enter this information. To finish, you can follow the on-screen instructions and view your check register. 

On the other hand, if you’re still pertaining to a different scenario, would you mind providing me with a snapshot of this prompt and in which specific part of the process they appear?

Moreover, you can securely create a backup of your company to reinstate your accounting data if you ever run into a problem with it. Then, we can restore it afterward to undo changes.

The Community is available 24/7 whenever you need assistance managing bank registers. We'll be sure to get back to you right away. Take care, and have a good one!

@loisrodin 

Did you use QB Desktop 2023 or 2024 to upgrade data from QB Desktop 2016?

Thank you for writing.  I explained the problem already.  It is supposed to be an Online platform, the only way I could pay only 15/mo for 3 months, and get a download compatible with my new IMac...It is called, QB Mac Plus 2023...I cannot find this anywhere...So, I figured out how to get my check register up temporarily:  I went into my "Passport" backup, found the download for 2023, clicked it, a window with the icon and application folders appeared with an arrow to drag the icon into the appl.  a new icon appeared on my desktop, green with white QB "2",  dragged it to my dock, clicked it, went to file in the upper left menu bar, clicked on "open recent file" (and the name of my check register was now in black there) and the check register opened...I still cannot get the license and product numbers for my download...I have been told that there are none for online...so I need to get rid of the 2 windows that come up asking me to register now, and then asking for the license and product numbers...eventually, it will shut off again. the website you mentioned takes me nowhere useful

Thanks for replying to this thread, loisrodin. Let me help you to manage your check register In QuickBooks.

I can see your efforts by visiting your product and license number in CAMPs. From there, you can log in with your Intuit Account Info.

On the other hand, if you're unable to find the product number in CAMPs, please reach out to our Support team. They've access to check the necessary information in the system and can provide you with an activation code if required. Find their phone number in this article: Contact QuickBooks Desktop support. 

In addition, you can visit this article to learn how to back up your company file in QuickBooks Desktop for Mac: Back up your QuickBooks Desktop for Mac company file.

Please let me know if you have any further concerns regarding managing bank registers. I'll be here every step of the way, and you can always reach out to the QuickBooks Community whenever you need assistance. Take care.