It's been 24Hours since I've been unable to login. I contacted support thru screen "chat" and they told me their engineers are working on it. I have zero faith I'll ever recover my businesses data . My business has been shutdown since. I have no confidence QB will ever "get back to me" What should I do now?
IF they cant fix anything in 24 hours , I'm screwed.!
Resolving the login issue is our focus here, @awoljoe. I appreciate all your efforts in dealing with this problem.
I wish I could fix the login issue on my end as soon as possible. However, I don't have enough tools to further investigate the problem here in the Community. This way, you get back where you left off.
The said investigation is still In Progress in our records. Our engineers are tirelessly investigating this experience and exploring the root cause. Rest assured that QuickBooks will send an email once the issue is fixed.
For now, I suggest you continue to follow up with our Customer Service team about the investigation status. Make sure to contact them within business hours to ensure a swift response.
Additionally, feel free to visit the articles below on how to handle your Intuit logins, user management, company information, and other related matters:
If you have follow-up questions, don't hang back to let me know in the comments section below. I'm happy to assist you. Be safe at all times.
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