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Ferd1
August 23, 2023
Solved

Case number: [removed]?

  • August 23, 2023
  • 1 reply
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Having to save a file first to print anything?

Best answer by Bryan_M

Hi there, @Ferd1. Thanks for posting here.

 

As much as we want to help you, we'd like to know more about the detailed info of your goal. Like what kind of file you're trying to save and print.

 

Please come back here if you have additional info. We'll be willing to attend to it. Take care, and thanks again.

1 reply

Bryan_M
Bryan_MAnswer
August 23, 2023

Hi there, @Ferd1. Thanks for posting here.

 

As much as we want to help you, we'd like to know more about the detailed info of your goal. Like what kind of file you're trying to save and print.

 

Please come back here if you have additional info. We'll be willing to attend to it. Take care, and thanks again.

F
Ferd1Author
August 23, 2023

Sir, anything I want to print in QB Online like an invoice, a check or whatever, will take me to a screen of :

Print, email, or save as PDF
To print, right-click the preview and select Print. Or, click the Print icon if you see one below.
 and when I open the only blue tab that says to open- it makes me save the file in "My Folders" first. So I have to creat a location in there to save the pdf FIRST!. It should just print!
i just tried to print a balance sheet- it (a page) wouldnt even load. this problem started late Spring?May ish. My business drops off int the summer since I serve a lot of School Districts, so i didnt much think about it - and now I need it.
I was given a case number and was told to wait 24-48 hours for engineers to get back to me for a problem they already know about. I contacted QB this evening and never got a response from the agent about the status of something that should have been fixed before I contacted your offices. I am real upset. So QB has created more steps/work for me to do and have a non-descript folder to store transactions before I can print them.
K
Kurt_M
August 23, 2023

We appreciate you getting back here in the thread, @Ferd1.

 

Before anything else, know that we value your time and effort in reaching out here in the Community and that our goal is to provide concise information to help you get through your current situation. Reading through your post, please be aware that it'll differ on what browser you use. That said, you can modify your browser so you can automatically print data from your QuickBooks Online (QBO) without having to Save them as PDF on your device. If you're using Google Chrome as the main browser when using QBO, these are the steps:

 

  1. Access Google Chrome in your device.
  2. Click the Three Dot icon beside the Profile icon.
  3. Go to the Privacy and security section.
  4. Select the Additional content settings.
  5. Click the PDF Documents, and then click the Radio button beside Open PDFS in Chrome.

 

Moreover, we've got these articles to help you manage invoice payments, custom templates, keep track and customize your business reports, and learn more about what data you can get out of QBO:

 

 

@Ferd1, you can visit us anytime if you need further assistance or have any additional QuickBooks-related queries. We aim to improve your experience when using the program. That said, we've got you covered. Take care, and have a nice day!

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