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T
Toni8935
November 12, 2020
Question

change color on company file

  • November 12, 2020
  • 2 replies
  • 0 views

I accidently hit some strange combination of keys this morning (turned on Narrator), and when I cleared it, the company banner color is now light gray. This is the case on both company files I use, so it seems to be a Quickbooks change, and not company change. Additionally, there is no option under Edit > Preferences > Desktop View (or General) allowing me to change it back. Any ideas as to what could have happened, and how to reverse it, so I can differentiate my company files by color?

2 replies

Fiat Lux - ASIA
Fiat Lux - ASIA
November 12, 2020

Navigate to Edit > Preferences > Desktop View > Windows Settings > Display

Is the Night light toggle ON?

T
Toni8935Author
November 12, 2020

I did have night toggle on, but it's not scheduled to come on until 10pm. Not sure why, but when I went back into the file, the color was there, and so was the change option. smh.....

Thank you for your input!

C
Coxautomotive
December 5, 2022

I accidently hit some keys and I now have solid black lines.  How do I get back to normal

 

A
Archie_B
December 5, 2022

Good day, Coxautomotive

 

Allow me to assist you in resolving some display issues on your QuickBooks Desktop screen.

 

It's possible that the display on your QuickBooks Desktop windows is irregularly oversized, which explains why black lines appear. To fix this, we can change your display settings in QuickBooks.

 

To change the display settings:

 

  1. Close QuickBooks Desktop.
  2. Open the Windows Start menu.
  3. Type "QuickBooks" into the search. Then right-click the QuickBooks icon and select Open file location.
  4. In the folder, right-click the QuickBooks.exe file and select Properties.
  5. Go to the Compatibility tab.
  6. Select the Disable display scaling on high DPI settings checkbox. You can also select Change high DPI settings and then Override high DPI scaling behavior.
  7. Select Apply and then OK.


If you're still having the same display issues, we can adjust your view preferences.

 

Here's how:

 

  1. In QuickBooks, go to the Edit menu
  2. Choose Preferences.
  3. Select Desktop View from the list and then the My Preferences tab.
  4. In the View section, click the One Window option. Then hit OK.

 

If the issue persists, you can check out the next step (Step 3: Change your Windows display settings) outlined in this article: Fix screen issues in QuickBooks Desktop.

 

I've also added this link to learn more about the keyboard shortcuts in QuickBooks Desktop.

 

You can return to this thread if you have additional questions about QuickBooks settings and navigations. I'll be here to assist. Take care and have a wonderful day!

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