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Andy82H
October 25, 2024
Question

Change logo on Invoices -self employed

  • October 25, 2024
  • 1 reply
  • 0 views

Hi, 

If I go to create invoice - edit info - delete current logo- add new logo - the save tab remains blankl as iot no changes have been made to save.

 

So basically unable to make any changes to info on invoices.

 

Any ideas?

1 reply

JaeAnnC
JaeAnnC
October 25, 2024

I can guide you over some troubleshooting steps so you can save your changes when uploading an invoice logo in QuickBooks Self-Employed (QBSE), @Andy82H.

 

In some instances, unusual behaviors in the program are caused by an outdated cache loaded in the browser. That said, we can isolate the issue by logging in to your QBSE account using an incognito window. You may use these keyboard shortcuts:

 

  • For Google Chrome browser: Ctrl + Shift + N
  • For Mozilla Firefox browser: Ctrl + Shift + P
  • For Safari browser: Command + Shift + N

 

Once resolved, you may return to your default browser and clear its cache or use a different supported one. There could be a temporary issue with QBSE or the browser you're currently using.

 

Furthermore, refer to this article to collect sales tax for the products and services you sell: Manually track sales tax in QuickBooks Self-Employed.

 

You can always rely on the Community team for additional assistance customizing your invoice logo. We'll respond promptly to help you every step of the way. Have a wonderful day ahead.

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