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T
trainerjs
February 7, 2024
Question

Changing prices of product and service items and tracking price history in Quickbooks Online

  • February 7, 2024
  • 1 reply
  • 0 views

In Quickbooks Online, when you change the price of a certain item (in Products and Services under Sales),

 

1) does QBO keep track of the changes? 

2) does user have the ability to see the history of the price changes?

3) does the change only applies to new invoices created after the change and does not impact past or existing invoices? 

 

If the history tracking is not available in QBO, is it offered in any of the other QB products?

1 reply

J
JoanaC
February 7, 2024

Hello, @trainerjs,

 

I can share some information on changes to your products and services.

 

 In QuickBooks Online, the option to track price changes is unavailable. You can utilize the Audit Log to check who made the changes.

 

To check, here's how:

  1. On your QBO account, click the Gear icon.
  2. Under the Tools, click Audit Log.

 

Note that the price changes will only apply to future transactions.

 

For more information, kindly visit:  Use the audit log in QuickBooks Online.

 

You can also check out this article to learn how to see your best sellers, what’s on hand, the cost of goods, and more: Use reports to see your sales and inventory status.

 

If you need further help on your products and services, don't hesitate to reply on the thread. Have a lovely day ahead and take care.


 

T
trainerjsAuthor
February 8, 2024

Thanks JoanaC. Are there any other QB offerings that gives you the ability to track price changes as a standalone feature, not relying on other features like audit log? 

    J
    JoanaC
    February 8, 2024

    I appreciate you getting back to the thread @trainerjs.

     

    The option to track the price changes is currently unavailable in QuickBooks Online. However, it would be a great feature to add. I suggest sending feedback to our Product Engineers.

     

    Here's how:
     

    1. Click the Gear Icon.
    2. Under Profile, click Feedback.
    3. Enter your Suggestions.
    4. Then click Submit.

    In the meantime, you can also consider using a third-party app to track the price changes. You can visit our App Center or go to the Apps menu in your QuickBooks company on the left side panel.

     

    For future reference, you can check this article to learn how to run basic reports in QuickBooks: Run reports in QuickBooks Online.

     

    If you still have questions about tracking price changes, you can reply on the thread or post a new one. We'll be here to assist you further. Have a good and take care always.


     

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