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TE55117
June 30, 2022
Question

Clean Up Bank Deposits Screen

  • June 30, 2022
  • 1 reply
  • 0 views

I have a bunch of old lines (like a list two pages long) left in the QBO Bank Deposit screen from previous credit card payments that have been made by customers. How can I clear out those old names so only the current deposit customer information shows?

1 reply

R
ReymondO
June 30, 2022

Good day, @TE55117.

 

Let me share insights on how deleting old transactions affects your records in QuickBooks Online. 

 

Once you delete your previous credit card payments, QuickBooks will automatically unlink them to your paid invoices. This means deleting them will cause an imbalance in your books.

 

Based on your scenario, it seems that these transactions are the ones listed under your Undeposited Funds account. This is the reason why they are showing in the Bank Deposit window. 

I'd recommend depositing them to the right accounts first. That way, they will be removed from the Bank Deposit screen. Here's how:

 

  1. Click + New.
  2. Select Bank Deposit.
  3. From the Account ▼ drop-down, choose the account you want to put the money into.
  4. Select the checkbox for each transaction you want to combine.
  5. Make sure the total of the selected transactions matches your deposit slip. Use your deposit slip as a reference.
  6. Click Save and close or Save and new.

 

Once done, this will now remove the old credit card payments from your Bank Deposit window and also in the Undeposited Funds account.

 

For more info, check out this article: Record and make bank deposits in QuickBooks Online.

 

I'm just a reply away if you have other questions with the QuickBooks Online, @TE55117. Just add the details of your concerns in this thread and I'll help you out.

T
TE55117Author
June 30, 2022

These are not credit card deposits.  They are the left-over's from previous credit card payments and journal entries.  It is the screen where you enter the deposits and you can choose which boxes to check at the top of the screen or select a QB payment further down or add funds to the deposit at the bottom. Many of the credit card payments and QB payments we have received (like thousands) are not showing on the entry screen, only some of them.  

C
Carneil_C
June 30, 2022

I appreciate you getting back to us and adding details to your concern, @TE55117.

 

I’ve got some steps for you to perform to clear those transactions in the Bank Deposit screen.

 

You'll want to manually edit the Deposit to account for payments. This way, it’ll clear up those transactions in the Bank Deposit section. I’ll guide you on how:

 

  1. From the left pane, click Sales and select Customers.
  2. Click on the customer's name and look for the payment.
  3. On the Receive Payment page, change the account from the Deposit to drop-down list to any bank account.
  4. Click Save and close.

 

From there, when you go back to the Bank Deposit page, you’ll no longer see those bunch of payments. 

 

For future reference, here’s an article you can visit to know more details about why some payments go to the Undeposited Funds account: Deposit payments into the Undeposited Funds account in QuickBooks Online.

 

Stay in touch if you have any other questions or concerns about organizing your transactions in QuickBooks Online. I’ll be right here to answer them for you. Enjoy the rest of the day.

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