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KimPVSquared
July 20, 2023
Solved

Column Width Resets Every Time I Change Pages

  • July 20, 2023
  • 1 reply
  • 0 views

I use QBO daily, via Chrome on my desktop. I'm mostly in the Expense/Vendor/Banking modules, and when looking at a list of vendors or a list of expenses, multiple times per day I have to resize the columns to see the data I want. So for instance, I'd search for a vendor and click in, then have to fiddle with the column widths to be able to read information or even access the View/Edit dropdown on transactions. Often it is slid off the side of the screen. 

 

I have not been able to find any settings that will stick - I can adjust columns and choose Compact and turn things on and off each time, but as soon as I refresh the page or go to a different vendor or module, I have to adjust all over again. I can change the browser zoom level to see all the columns, but then the print is smaller than I prefer. It's very frustrating, and I have not been able to find any sort of layout settings that carry through the online experience. Thanks for any help you can offer!

    Best answer by CharleneMaeF

    Saving the customized appearance on your Vendors page is a great functionality, Kim.

     

    The option to stick to the adjusted column is unavailable. QuickBooks Online depends on the Windows font. As a workaround, I recommend adjusting the Settings on your browser to reduce the sizes. Here's how:

     

    1. Click the menu icon (like a three-dotted line).
    2. Select the Settings option.
    3. Go to the Appearance section. 
    4. Tick the Font size dropdown and choose Small.
    5. Then, select the Page zoom dropdown and pick a number lesser than 100%. 

     

    Also, you can click the Hamburger icon beside your company name. Doing so allows the Vendors page to have more space. For visual reference, I've added a screenshot below.

     

    I can see how this functionality would be beneficial when performing your tasks. I encourage sending feedback directly to our Product Development team. This helps us improve the features of the program. I'll show you how:

     

    1. Go to the Gear menu and then select Feedback.
    2. Type in your feature request in the description box.
    3. Once done, click on Next.

     

    Additionally, you can browse this article that'll help you manage your vendors' profiles and check their money interactions: View Vendor Transactions. It'll help you ensure your record is accurate.

     

    Please leave a reply below if you need additional assistance in customizing and reducing the font and screen size of your QuickBooks account. I'll be right here to lend a helping hand. Keep safe!

    1 reply

    C
    CharleneMaeFAnswer
    July 20, 2023

    Saving the customized appearance on your Vendors page is a great functionality, Kim.

     

    The option to stick to the adjusted column is unavailable. QuickBooks Online depends on the Windows font. As a workaround, I recommend adjusting the Settings on your browser to reduce the sizes. Here's how:

     

    1. Click the menu icon (like a three-dotted line).
    2. Select the Settings option.
    3. Go to the Appearance section. 
    4. Tick the Font size dropdown and choose Small.
    5. Then, select the Page zoom dropdown and pick a number lesser than 100%. 

     

    Also, you can click the Hamburger icon beside your company name. Doing so allows the Vendors page to have more space. For visual reference, I've added a screenshot below.

     

    I can see how this functionality would be beneficial when performing your tasks. I encourage sending feedback directly to our Product Development team. This helps us improve the features of the program. I'll show you how:

     

    1. Go to the Gear menu and then select Feedback.
    2. Type in your feature request in the description box.
    3. Once done, click on Next.

     

    Additionally, you can browse this article that'll help you manage your vendors' profiles and check their money interactions: View Vendor Transactions. It'll help you ensure your record is accurate.

     

    Please leave a reply below if you need additional assistance in customizing and reducing the font and screen size of your QuickBooks account. I'll be right here to lend a helping hand. Keep safe!

    K
    KimPVSquaredAuthor
    July 21, 2023

    TBH, I'm not going to bother submitting this problem to the product development team. I come to this forum frequently to look for answers about niggling annoyances in how QBO functions that should have been included in any basic accounting software, and 99 times out of 100 the threads I find are very old and filled with 'will they ever fix this? It's been XX years now.' 

     

    So have pretty much zero faith that my submitting a problem to that team will result in any improvement to my daily experience with the program. Once I start to see follow-ups that say 'I submitted, and they fixed it!' I might change my mind, but until then I won't waste my time. 


    Thanks for your attempt to help,

    K--  

      S
      sooverit2
      July 28, 2023

      I am experiencing the same problem in Customers. My views are suddenly all over the place. I need to be able to adjust the column width. This is such a time waster - Ugh! Every time there is an update or "improvement" in QBO something else gets messed up. Doesn't QBO Beta test anything? 

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