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CPEREZML
May 20, 2025
Question

Copying an Online Advanced Company File to a New Company File

  • May 20, 2025
  • 1 reply
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Copying an Online Advanced Company File to a New Company File

I have been trying for a while now to copy an Online Advanced QuickBooks company file to another QuickBooks Online Company that was just created. I have followed the directions listed here: https://quickbooks.intuit.com/learn-support/en-us/help-article/back-data/make-copy-quickbooks-online-advanced-company/L2UUaPvDd_US_en_US?uid=mawufmw7 But I keep getting the same errors:

 

Copy Failed

Please make the required changes to the target company in QuickBooks Online and try again.

Item

Please create the following bundle item:

Name: Reimb Group

Active: true

SKU: (blank)

Sales information: Total Reimbursable Expenses

Display bundle components when printing or sending transactions: No

Bundled items: (none)

Please update the following bundle item:

Name: Shipping on Assets

Active: true

1 reply

MorganB
MorganB
May 20, 2025

Welcome to the Community, CPEREZML.

 

I want to make sure you're able to copy your QuickBooks Online Advanced company to a new file.

 

Thanks for letting me know you had tried the steps mentioned in the Community article. Since the error is persisting I recommend contacting the QuickBooks Online Support Team for this particular instance. Agents have specialized tools, like the ability to share your screen, to take a more in depth look at what is causing the error and work alongside you to reach a resolution. Here's how to get in touch with the team:

 

1. Click the Help (?) button.
2. Select either tab to get started:
  - Assistant: Get quick, personalized answers. Select a suggested option, or type a question or topic you need help with. If you decide you need further help, you can still Talk to a human.
  - Search: Search the QuickBooks Online knowledge base directly, or select Contact Us and choose a way to connect with us:
    a. Start a chat with a support expert.
    b. Get a callback from the next available expert.
 

The following article provides these steps if you ever need them again in the future: QuickBooks Online Support

 

Please feel free to drop a comment below if you have any other questions. I'll be here to help in any way that I can.

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