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May 8, 2024
Question

COPYING INVOICES

  • May 8, 2024
  • 1 reply
  • 0 views

when duplicating an invoice, the old format would let us know that the invoice we are working on is a copy. This was a good feature to have because it confirmed we did duplicate the invoice instead of unintentionally changing the original. Why was this removed with the new invoice format? Are there plans to restore this feature?

1 reply

DivinaMercy_N
May 8, 2024

I know how helpful it is to know that the invoice you're currently working on is a copy of the previous one you've created, @acctggst.

Developers have made changes to the form's design to enhance the invoicing experience for both new and existing customers. These updates aim to make navigation easier and more user-friendly.

 

Currently, there's no specific time frame for when will the copied invoice identifier will be restored. Our product developers are still working on improving the new layout experience after updating all of the users. Since this may cause confusion while performing your task, you may want to submit feedback to them to share your insights and comments. 

 

Rest assured that they regularly visit the feedback forum to take into consideration implementing features most needed by QuickBooks Online (QBO) users. Here's how:

 

  1. Open your Invoice form by clicking the Invoice option in the +New menu.
  2. Once opened, select the Feedback icon.
  3. Then, enter the details of your suggestions and insights about using price rules in the new invoice layout,
  4. When ready, click Submit Feedback.

 

To ensure that you won't forget that the current invoice you're working on is a copy, you can enter a note in advance in the Memo field as an indicator. 

 

For reference, feel free to read these articles:

 

 

Once everything is fine, you're next step is to record your customer's payments in the program. 

 

I'm always around here in the Community to provide answers and guidance to ensure all your queries are answered. Don't hesitate to post again here. Have a great day ahead.