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kgriffin11_2
July 25, 2022
Solved

Correcting a bad entry in a closed period.

  • July 25, 2022
  • 1 reply
  • 0 views

A check payment was entered to pay a vendor and was somehow duplicated. An incorrect customer account was selected by mistake on one of the duplicate entries. (The payment was made from a bank ACH account so the vendor did receive the payment as it should have). However, QB has the payment recorded to the customer account cleared and reconciled while the correct entry for the vendor is uncleared. Both entries are in a closed period. How do I make this correction? 

1. I cannot reassign the customer account to the vendor since the entry is locked in a closed period. 

2. Deleting is not an option.

3. The correct entry is entered but not reconciled. 

Best answer by Rustler

Closing a period in QB is just setting a password to prevent future edits.  Get the password, open the closed period, make your edits, then close the period again

1 reply

Rustler
RustlerAnswer
July 26, 2022

Closing a period in QB is just setting a password to prevent future edits.  Get the password, open the closed period, make your edits, then close the period again

K
kgriffin11_2Author
July 26, 2022

If it were only that easy :) 

If the duplicate payment made to the vendor was deleted, it will affect the financials. I believe I figured it out. I need to create a credit for us. Then claim that credit by making a deposit to cancel out the false withdraw. Then go to bill pay and link the 2.  

 

 

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