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January 21, 2024
Question

Credit card transactions

  • January 21, 2024
  • 0 replies
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Hi.

I am cleaning up the year-end 2023.  I changed the account category on some credit card transactions and now they show up as credits in the new account.  For example:  the original cc transaction was posted to Auto Repairs.  I changed it to Auto Accident Repairs.  Now, the credit card reconciliation is off.  I went through the audit history and saw the new account amount as a credit.  So, I went and voided that transaction, but it voided the original as well.  So, I am completely stumped on this one!!  I can't continue with voiding since it's making it worse.  I don't understand how changing the account category would cause this much trouble.  Please help.

 

Thanks,

Roberta