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D
Devon94
February 7, 2025
Question

Custom Pricing Quickbooks Enterprise

  • February 7, 2025
  • 1 reply
  • 0 views

Hello, 

 

We use price rules for most items for our contractor customers. Most of the pricing we use the custom price column to enter our own set pricing. Recently we have been working on updating these and we lost all 800 or so price items. When trying to re enter we get 100 or so in and they always delete out of nowhere? Any fix to this or anybody else having the same issue? 

1 reply

J
JoanaC
February 7, 2025

To resolve this issue, we can verify and rebuild your data to check for any corruption in your company file, Devon94. Allow me to share the steps to achieve this.

 

This tool will find the most common issues in your company file, and the rebuilding tool fixes them for you. Follow these steps how:

 

Verify your company file:

  1. Go to Window, then select Close All.
  2. Under File, click Utilities.
  3. Hit Verify Data. If you see;
    1. QuickBooks detected no problems with your data—your data is clean, and you don’t need to do anything else.
    2. An error message—search for it on our QuickBooks Desktop support site for how to fix it.
    3. Your data has lost integrity—Data damage was found in the file. Rebuild your data to fix it.

 

To Rebuild your company file:

 

  1. Go to File, Utilities, and then select Rebuild Data.
  2. QuickBooks will ask you to make a backup before it rebuilds your company file. Select OK. A backup is required before you can rebuild.
  3. Select where you want to save your backup, then OK. Enter a new name in the File name and select Save. Don’t replace another backup file.
  4. Select OK when you get the message Rebuild has completed.
  5. Go to File, select Utilities, then select Verify Data again to check for additional damage.
    1. If the verify finds more damage, you’ll need to fix it manually. Search for the error(s) in the qbwin.log on the QuickBooks Desktop support site for how to fix it.
    2. If you cannot find your error, restore a recent backup by going to File and selecting Open or Restore Company.
    3. Note: Don’t replace your existing company file. You’ll need to enter info into your company file again since the backup was created.

 

Additionally, you can visit this link to learn how to resolve the potential data issues in your QuickBooks Desktop.

 

If you have any other concerns about your company file, please let me know. We will address them as soon as possible. Have a great day.

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