Customer credit card options

I'll provide a way to remove the credit card payment option for your customers, @Carols1.

While there's no direct option to remove the credit card as a payment option for your customers, you can select an alternative payment method individually instead. 

Here's how:

1. From the left menu, select Customers & leads.
2. Proceed to the Customers page.
3. Select a customer from the lists.
4. Click on Edit.
5. Scroll down and stop at the Payments section.
6. Nominate another mode from the Primary payment method drop-down lists. 
7. Once done, click Save.
    

Repeat the steps with the rest of your customers. 

Additionally, if you wish to track your customer's payments effectively, check out this article: Record invoice payments in QuickBooks Online.

If you need further assistance with removing a payment option in QBO, please add them in the comments below. Our team is always ready to help and ensure that you get the best resolution possible. Have a good one.