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LesDQ
January 9, 2021
Solved

Deposit not in reconciliation.

  • January 9, 2021
  • 1 reply
  • 0 views

I have a deposit I can't locate in Reconciliation.  Is there a way to track a check from a sales receipt, to the deposit it is in.  

Best answer by RenjolynC

I'll help you find the deposit, LesDQ.

 

The deposit might have been added to a different bank account. This is why it is not showing up in the account you are trying to reconcile. Let's open up the sales receipt to locate the deposit.

 

Here's how:

 

  1. Go to Customers > Customer Center.
  2. Select the customer's name and open the Sales Receipt. 
  3. In the Sales Receipt window, go to the Reports tab.
  4. Press the Transaction History icon to see the linked deposit.
  5. Double-click the Deposit to see which account it was added. Change the bank account if it's incorrect. 
  6. Hit Save & Close.

Once done, go back to the Reconcile page and see if the deposit is added.

 

I'm adding these article that you can use as a guide:

 

To view other guides and tutorials for QuickBooks Desktop, feel free to visit our general help topics page.

 

Please let me know if you have other questions or concerns. I'll be around to answer them. Have a great day!

1 reply

RenjolynC
RenjolynCAnswer
January 9, 2021

I'll help you find the deposit, LesDQ.

 

The deposit might have been added to a different bank account. This is why it is not showing up in the account you are trying to reconcile. Let's open up the sales receipt to locate the deposit.

 

Here's how:

 

  1. Go to Customers > Customer Center.
  2. Select the customer's name and open the Sales Receipt. 
  3. In the Sales Receipt window, go to the Reports tab.
  4. Press the Transaction History icon to see the linked deposit.
  5. Double-click the Deposit to see which account it was added. Change the bank account if it's incorrect. 
  6. Hit Save & Close.

Once done, go back to the Reconcile page and see if the deposit is added.

 

I'm adding these article that you can use as a guide:

 

To view other guides and tutorials for QuickBooks Desktop, feel free to visit our general help topics page.

 

Please let me know if you have other questions or concerns. I'll be around to answer them. Have a great day!

L
LesDQAuthor
January 9, 2021

Thanks so much.  You are awesome!

    Adrian_A
    Adrian_A
    January 9, 2021

    You're very much welcome, LesDQ.

     

    It's good to know that the steps shared by my colleague work on your end.

     

    Feel free to post again if anything arises with your QuickBooks program.

     

    If you have some How do I concerns, you can visit our Help page. We have laid articles there that have detailed information to help you resolve the issue.

     

    The QuickBooks Community team is up 24/7 to help you out. Have a great day!

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