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acromanager
March 15, 2024
Question

Desktop 2024 One User Two Computers

  • March 15, 2024
  • 2 replies
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I have QB Desktop 2024. I only have one user license. I want to use it myself (the only user) on two separate computers. I have followed all directions given in all of the help sections. I have mapped my drive, updated permissions, installed, uninstalled, reinstalled, run Database Manager, run Tool Doctor, and on and on for a solid two weeks and I cannot get the two to communicate. I have disabled anti virus and changed firewall permission.  Is there anyone that can give me some advice other than spitting the directions on Multi User Hosting at me? PLEASE HELP!!!!!!

TYIA

2 replies

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SashaMC
March 15, 2024

Good afternoon acromanager,

 

Welcome to the QuickBooks Community! I would love to assist here.  But first, can you verify some information?  Did you set the main computer as the hosting computer where the file is? The second computer should not be set to host. That way, you can access the company file on the second computer by giving QuickBooks the exact path once you have installed and run the Database Manager on the main. 

 

Let me know. I will be here looking forward to your reply! See you in a few. 

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acromanagerAuthor
March 15, 2024

When I installed, I set up the main computer to host and use. I set up the other computer to use and not host. In the program I have selected Multi User hosting on both computers and gone into multi user mode.

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Maybelle_S
March 15, 2024

I can see the importance of accessing your company file, acromanager.

 

Beforehand, may I know if you've received an error message when turning on the Multi-User mode? Any information and screenshots provided will help us resolve the problem.

 

Let's double-check the mapping of your server or Host computer as a network drive. Then, set up computers that'll access the files for multi-user mode and set the folder where the company file is stored.

 

After that, scan your folder using the Database Server Manager to access your file over the network.

 

Lastly, turn on hosting on your server computer:

 

  1. Go to the File menu and hover over Utilities.
  2. Select Host Multi-User Access. Then click Yes to confirm.

  

You may find this helpful article on access limits in single or multi-user mode: Tasks available in each mode. 

 

Drop a comment below if you have additional questions about the multi-user mode. I'll be around to help.

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acromanagerAuthor
March 18, 2024

Thank you for all of the help. I finally figured it out! I was in Multi User Mode instead of Single User Mode (since I only have 1 license) and I was trying to run the Database Server Manager on both computers instead of just the hosting computer. Once I changed those two settings I am now up and running and can see real time on both computers.

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Spark2006
September 24, 2024

Do you mind sharing how you set this up? I am in the same situation. One user, one license, but want to use at home and work. Thank you in advance.

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acromanagerAuthor
September 24, 2024

I made tge mistake of installing tge database manager on both computers and being in multi user mode. Database Mgr only needs to go on hosting computer. You need to be in single user mode. Don't install normally. Follow the prompts at install for hosting from this computer on one and not hosting on the other. So far I have had no issues using it from two locations.

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