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Desktop Renewal

Forum|Forum|3 years ago
September 28, 2022
7 replies
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My account page says under product I have quickbook Plus annual subscription Pro latest version. It has expired. I have 7 different rental properties individually set up on it. I looked at the renewal fee of $500some dollars and I do not want to pay that much. I only do basics on it. I need bank feeds and credit card feeds to download automatically and I run reports. Just basic stuff, no payroll or payments taken. I saw that they are discontinuing the desktop in Jan 2023 so I do not see why they are trying to make me pay all that money. From what I understand on Quickbooks online I would need to set up all rentals on separate accounts which is not cost effective. Does anyone know if that is accurate? Are there any workarounds to keep using my quickbooks manually? This is very frustration because a gal on the phone said I will be locked out and can not see anything. It is ridiculous since I paid for the programs for years and years I should at least be able to see my own files data.
Thanks for any help or ideas.

QuickBooks Desktop

Best answer by Fiat Lux - ASIA

Thank you for helping me, this has been so frustrating for me. I am showing that I have quickbooks pro plus 2021. So do I buy another quickbooks pro plus but in 2022 or is that a renewal type program? If so then what specific quickbooks desktop 2022 do I buy? I see premier etc. Thanks again for your help, I apologize I am not good at all this quickbooks stuff. It is a nightmare for me..

You may have 3 options:

1. Purchase a new one time license for QB Desktop 2021 Pro for single user = $500

2. Purchase a new subscription license for QB Desktop 2022 Pro Plus for single user = $475

3. Login to your CAMPS, check your license status and make sure your credit card is active. They will charge you an automatic renewal on the due date for $549 this year.

Click my username and contact me in private if you still have any question.

A

AileneA

Hello, kperki.

I know how you want to use our service and at the same time clear up for overcharges.

In QuickBooks Desktop, If you don’t use any add-on services like payroll or bank feeds, you can usually use your non-subscription QuickBooks version for a few years. However, do keep in mind If you decided not to renew, you’re unable to either modify your entries or recreate any tax forms.

You might want to visit this article that contains complete instructions to move your entries. So whenever you need them, you have a backup copy.

Also, regarding QuickBooks Online, you're only allowed one company per subscription. For additional company, you will need to sign up for a new QBO account, because they must have their own subscription. Though, you can access them with the same sign-in info. This lets you quickly switch between companies so you can manage everything more efficiently.

If you'd like to see the different versions available for QuickBooks Online, check out this guide: Pricing and Products.

You may want to reach out to our customer support team. They can help you with what subscription best for your needs.

Here's how:

Open QuickBooks.
Go to Help, then select QuickBooks Desktop Help/Contact Us.
Select Contact Us.
Give a brief description of your issue, then select Continue.
Select to chat with us or Have us call you.

I've added an compilation of QBDT articles that you can browse to help you in doing your QuickBooks tasks.

I'm always ready to help you incase you have any other concerns about your QBDT. Feel free to leave your reply below. Have a great day ahead.

K

kperkiAuthor

I did call customer service and the agent was not helpful what so ever. She told me I would be locked out and would not be able to see anything. I asked if I could just continue to use what I have and enter everything manually without bank feeds and she said no. I need to re-subscribe and I asked why if it is obsolete 1/31/23. It was a conversation where I could barely understand her and I felt she did not understand me and was reading some script. Very frustrating.

Fiat Lux - ASIA

@kperki wrote:
I asked why if it is obsolete 1/31/23.

@kperki

Open your company file and hit f2 key. You will see a product information whether you are using QB Desktop 2021 or 2022. They are discontinuing development of QB Desktop UK version next year and they have released QB Desktop 2023 US version last September 20th. If you are using QB Desktop 2021, you can still purchase a one-time license for it. But if you're using QB Desktop 2022, you'll have to pay for renewal to keep it going. Alternatively, purchase a new license for QB Desktop 2022 at a lower price from selected partners. You might get the QB Desktop 2022 Pro Plus for single users for around $475.

Fiat Lux - ASIA

@kperki

Which QB Desktop year version do you run? QB Desktop 2021 or 2022?

K

kperkiAuthor

I purchased it last year at this time. It just says on my account page. Quickbook Desk top Pro Plan Plus. I remember in the past there was always a year associated with it when I bought it so I am not sure why this doesn't say a year. Hope this helps.

Thanks

R

roderiga60

I’ve used QB desktop for 23+ years and do not want to switch to online. I understand that intuit can make more money selling online subscriptions but I believe they need not to be greedy and forget about the pc software users that got them to where they are now. I am a very small company with 1 employee and don’t need anything different for way to much money. I donate bookkeeping for a company that uses QB online and I hate it, it is not user friendly and I spend way more time searching than working. Now I’m looking for a new accounting software. Shame on you Intuit QB

Fiat Lux - ASIA

@roderiga60

If you are working solo on a desktop (PC or Mac) to manage your book and only need basic features, you should explore this one. You can use this free program for as long as you like, use all the features and enter as much data as required. There are no time limits, no usage limits, no ads (at this time). This program is quite popular in Asia and Europe.

https://www.manager.io/

Then to pay your bills for free by ACH, you can signup for a Melio account for free.

https://affiliates.meliopayments.com/pricing

Hope it helps.

P

Piper518Sec

Does anyone agree? I am very disappointed that Desktop Pro is going away. I will never use the online product as it is inferior to the desktop product. It also poses security risks that are unnecessary and is dependent on external variables. Shame on you Intuit! This is purely a greedy money play to make customers buy a monthly subscription. Many small businesses will not be able to pay these exorbitant fees and will look for other products to fill this vacated niche. In addition, I have been using Turbotax for 10 years for business and individual purposes along with dozens of other entrepreneurs in my groups, We will all be looking for alternative for 2023!!!!

Fiat Lux - ASIA

@Piper518Sec

Going away? You can still purchase a new license for QBD 2023 Pro Plus.

S

sarah senter

How do I proceed to renew my subscription

R

rvrfrf

Thanks for getting involved with this thread, sarah senter.

You can renew a subscription by getting in touch with our Customer Care team. They can be reached while using QuickBooks.

Here's how:

In your top menu bar, go to Help, then QuickBooks Desktop Help.
Click Contact Us.
Enter a brief description of the issue in our Ask a question (or tell us what's wrong) field, then hit Continue.
Select We’ll contact you for a callback or Message Us to start an instant messaging session.

You can also reach them outside of your product if necessary, through our Contact Us page. Be sure to review their support hours so you'll know when agents are available.

I've also included a detailed resource about renewing subscriptions which may come in handy moving forward: Renew your subscription

If there's any additional questions, I'm just a post away. Have a lovely day!

C

Carrie122

Hi, looking to renew our subscription to QB Desktop pro plus.

Fiat Lux - ASIA

@Carrie122

Login to CAMPS as the Primary Contact and update your billing information. Another option, you can purchase a new license for QBD 2023 with the same price as your QBD 2022 renewal. You can get $100 as cashback if it matters. T&C apply.

J

jackie_3415

The last time they locked my data. I could not access it. I had to renew or my data was lost . You have to pay or you no longer will access your data

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