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March 6, 2024
Question

Does anyone know why the Power BI online scheduled refresh no longer works? Seems like an authentication issue with the QuickBooks Online (Beta) connector

  • March 6, 2024
  • 1 reply
  • 0 views
We've been using the built-in Quickbooks connector in Power Bi to import data from Quickbooks for reports. We then upload them to our Power Bi workspace online so they can automatically refresh.

This has been working fine for months now, but last week suddenly started receiving errors on the online workspace preventing us from automatically refreshing. Power Bi Desktop still connects to Quickbooks and refreshes without issue so we're able to confirm our credentials are definitely still working and there's been no changes in either of our accounts. 

We've already been in contact with Microsoft and they suspect some sort of an authentication issue with the driver. I just want to ask around and see if anyone else uses this connector and has any ideas as to what's happening or if there's anything we can do about it.

1 reply

March 7, 2024

Hello there, analytics.

 

Thank you for bringing this out.
 

After verifying that Power BI can still connect to QuickBooks and refresh without any problems, it appears that everything is working as expected. I recommend contacting Microsoft again, as your concern is regarding Power BI functionality.

 

You can use this to get in touch with them : Contact Support.
 

Keep me posted in the comment section down below if you have any other questions about QuickBooks integration. I'll always be around, ready to help. Have a nice day!

March 10, 2024

I appreciate the response. I have already contacted Microsoft and they were not able to help. If you review the below link this issue started recently and seems like affecting multiple users. It also appears that Microsoft and QB pointing at each another. It would be nice if someone would be able to see the different requests users have opened and connect the dots.

 

Power Bi Quickbooks Connector not working : r/PowerBI (reddit.com)