Does not load on my desktop

I'll help you determine why your QBO doesn't load using a desktop and help you resolve it.

The build-up of cache can affect how well your browsing works. Log into QuickBooks using an incognito window or private browser to fix this. This mode doesn't save your browsing history, which can sometimes cause issues with the software. You can use these shortcut keys as a reference.

• Ctrl + Shift + N  for Google Chrome
• Ctrl + Shift + P for Firefox
• Control + Option +P if you're using Safari

If feasible, go back to the regular browser and clear the cache. This can remove any historical data causing system glitches. Switching to a different supported browser can also fix the issue.

Additionally, you can run reports to see how specific business areas are doing. This allows you to assess the performance of your organization. By doing this, you can measure key performance indicators, track progress toward goals, and identify areas for improvement.

Feel free to respond with how the steps are working for you. I want to ensure that you can now access your account via desktop. Take care!