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PMONC
December 24, 2023
Question

Doesn't appear quickbooks lab in my advanced QBO

  • December 24, 2023
  • 1 reply
  • 0 views

Why this option Quickbooks lab not appear in setting, how come? I bought the upper level of QBO - Advanced version, someone can help me? I need to import a template made it in QB desktop designer 

1 reply

Clark_B
Clark_B
December 24, 2023

Welcome to the Community, @PMONC.

 

Let me provide information on why the QuickBooks lab is not appearing in your QuickBooks Online (QBO) settings.

 

As of 05/23/2023, QuickBooks Labs is no longer available for all QBO customers in all regions. That's why you're unable to see it on the Gear icon. With this update, QuickBooks Labs and all experimental features will also be gone (such as the Themes feature).

 

Additionally, we have decided to allow customers who had enabled Themes in QuickBooks Labs to continue accessing this feature temporarily. However, existing customers who had previously enabled Themes will still have access to them. To access Themes, simply go to the Gear icon and select Themes. Please note that any new or existing users who haven't enabled this feature in the past will no longer have the option to use it, as QuickBooks Labs has been officially removed. Also, the feature to import templates from QBDT to QBO is currently unavailable. 

 

For future reference, you can check this article to guide you in knowing your dashboard and the different views in QBO: Get started and adjust settings after you sign up for QuickBooks Online. 

 

Please feel free to leave a comment if you have further questions about QuickBooks Labs or other QBO-related concerns. I'll be happy to assist you.

P
PMONCAuthor
December 26, 2023

But this qbdt option to import a template, how is it possible that it is no longer available? The nature of a company in its invoice is different, you cannot assume that this format must be standard, it does not make sense, please tell me how I can add other columns to the online invoice, I am paying $100 monthly for the QBO Advanced, If This is not possible, give me my money back and I won't continue using Quickbooks anymore.

MariaSoledadG
MariaSoledadG
December 26, 2023

I wish I could make it better. I can also see the importance of being able to import templates in QuickBooks Online (QBO). Let me provide you with some information so this will be taken care of, PMONC.

Currently, the option isn't available. You'll want to let our product team know how this is useful for your business by sending a request. To do so, follow the steps outlined below:

1. Go to the Gear ⚙ icon, then Feedback.
2. Enter your comments or product suggestions. Then select Next to submit feedback.

This goes to our Product Development team to help improve your experience in QuickBooks Online. You can track feature requests through the QuickBooks Online Feature Requests website.

Also, these are the available preset columns that can be found in your QuickBooks template.

 

You can use a third-party application if you want to add custom columns in QBO. Make sure to check out its reviews and ratings to ensure you're getting the application that is right for your business.

With this, you may want to import multiple invoices to QBO. You can do this from your spreadsheet. I've added this article for reference: Import Multiple Invoices At Once In QuickBooks Online.

Moreover, check out this article on how QuickBooks processes payments: Take And Process Payments In QuickBooks Online With QuickBooks Payments.

Please get back to us if you have any questions when importing templates. We're here to help you anytime.

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