Double charges

Hello, Bradlee. I highly appreciate you reaching out with your concern regarding the double charges you've noticed from both Intuit and the App Store in your QuickBooks Self-Employed subscription. I realize how important it is to resolve this efficiently so that you can continue using your software without unnecessary costs.

Firstly, it's important to know that sometimes there can be duplicate subscriptions when one is purchased directly through Intuit and another via a third-party platform like the Apple Store.

Since part of the charges come via the Apple Store, their team will be key in solving this problem. They can provide specific details about the subscription managed by Apple and assist with its cancellation if needed. You can reach them through the Apple Support app or by visiting the Apple Support website and proceeding to the Subscriptions section for help.

Once you've made contact, keep an eye on your upcoming billing statements to confirm the changes have been accurately applied, ensuring you're no longer double-charged.

Lastly, I'll be providing you with these articles to learn how to manage your QuickBooks Self-Employed subscription:

• Update your billing and subscription info in QuickBooks Self-Employed
• Resubscribe to QuickBooks Self-Employed

You can always get back to us anytime, Bradlee. Feel free to drop your comments below if you have further questions or need additional assistance with your subscription as you move forward.