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smorgan01
April 18, 2024
Question

eidting column width on templats

  • April 18, 2024
  • 1 reply
  • 0 views

I am running QB 2024 Premier Plus.  I just had to reinstall my windows and reinstall my QB's due to another problem with QB's. I went into my templates and they are all messed up.  All the fields are overlapping.  I do not know what happened but I found one that the layout was right so I copied it to use it as a baseline to recreate the rest.  It worked on the first one and I was able to get it fixed.  Then I went to the next one and the first field is incredibly small so that I cannot see the data.  The larger box has Item number, Description, Quantity, Unit Price and Net price.  I cannot see the item number.  The field is so small and it everytime I try to expand it the entire box that makes up the above categories moves.  How can I fix this?  I have attached a sample.

1 reply

L
LeizylM
April 18, 2024

I understand the challenges you're facing with the formatting issues in QuickBooks Desktop (QBDT), smorgan. I can share some insights about this. 

 

To fix the unusual behavior that you're experiencing, let's make sure you're running the updated Windows version and have the most recent release of QuickBooks Desktop installed. This is to keep your software up-to-date so you always have the latest features and fixes.

 

Then, you can start by running a quick fix on your program from the QuickBooks Tools Hub. First, download and install the QuickBooks Tools Hub.

 

Here's how:

 

  1. Close QuickBooks.
  2. Download the most recent version (1.5.0.0) of the QuickBooks Tool Hub. Then, save the file somewhere you can easily find it (like your Downloads folder or your Windows desktop).
  3. If you've already installed Tool Hub before, you can find out which version you have from the Home tab.
  4. Open the file you downloaded (QuickBooksToolHub.exe).
  5. Follow the on-screen steps to install and agree to the terms and conditions.
  6. When the installation finishes, double-click the icon on your Windows desktop to open the tool hub.

 

I'm adding this article for more guidance: Use and customize form templates.

 

Moreover, I added this resource in case you run into problems when using customized templates: Fix common issues when you use and customize templates.

 

Let me know how it goes in the comments below. If you have other concerns about customizing templates in QBDT. I'm just around to help. Take care always.

S
smorgan01Author
April 22, 2024

I am running the most current version of QB Desktop 2024.  I have already run the QB Tool Hub but am still not able to adjust this field.

M
Mark_AG
April 22, 2024

I know how efficient it is to customize your templates in QuickBooks Desktop, @smorgan01. Since you already have the latest version of QBDT 2024 and used the QB Tool Hub, I recommend contacting our QuickBooks Desktop support to investigate this case further.

 

Let me guide you in redirecting to our support by following the steps below:

 

  1. Head to this link: Contact Us.
  2. Select QuickBooks Desktop product and click Continue.
  3. Select Contact Us and choose a way to connect with us:
  • Start a chat with a support expert.
  • Get a callback from the next available expert.

 

Other than that, you can also consider customizing a report in QuickBooks Desktop to personalize your report templates.

 

We're always here to ensure you can comfortably customize your template in QuickBooks Desktop. You're always welcome to leave a reply below if you have additional concerns.

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