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December 26, 2023
Question

Enter valid birthday error

  • December 26, 2023
  • 1 reply
  • 0 views
Trying to set up qb banking and keep getting "must enter valid birthday " error on the birthday abd last 4 of ssn step

1 reply

December 26, 2023

Hello, pimpdaddy707. I'll help you successfully add the birthday and the last four digits of your SSN to your account. 

 

It is essential to ensure that all information entered is correct and follows the proper format to avoid any potential errors or issues. Double-checking the information you have entered can help catch any mistakes that may have been made before submitting. This can save time and prevent any inconvenience from incorrect information being entered.

 

It is also worth noting that some systems may have specific formats or requirements for the data entered, so it is essential to review any guidelines or instructions provided. By taking these steps, you can ensure that the information you provide is accurate and meets the requirements.
 

In the meantime, I recommend signing in to your account using a private browsing window to isolate the issue you're experiencing with your QuickBooks Online (QBO) account. Private browsing or incognito mode doesn't store data in the cache, which can help prevent conflicts with stored data. 

 

To open a private browsing window, you can use the following keyboard shortcuts based on your web browser: -
 

  • Safari: Command + Shift + N
  • Mozilla Firefox: CTRL + Shift + P
  • Google Chrome: CTRL + Shift + N
  • Microsoft Edge: CTRL + Shift + N

 

Once you have opened a private browsing window, navigate to the QBO page and enter the correct Birthday and SSN. This will allow you to test whether stored data causes the issue you're experiencing.

 

Once it works, clear your browser cache and cookies before logging in again normally. This will prevent any cached data from interfering with your future attempts. On the other hand, you can use different supported web browsers, which can also help rectify the issue.

 

If you have any questions about entering your Birth date and SSN details, keep me informed. I'm eager to assist you. Stay safe, pimpdaddy707.