Skip to main content
W
WestCoastPayroll
February 18, 2023
Question

Entering payroll history

  • February 18, 2023
  • 1 reply
  • 0 views

I can not get an error to clear for medicare company in an employees payroll history even though it is showing a red zero. Please help me fix this so that I may go onto running a scheduled payroll. I have tried several support calls with no success. The amount calculated and the amount paid match, and it zero's out but it zero's out with a "red" zero which is resulting in an error code still and not allowing me to finalize the payroll history. 

1 reply

R
RoseJillB
February 21, 2023

Helping you out with finalizing your pay history in QuickBooks Desktop (QBDT) is my priority, WestCoast. I understand that you did everything you could to resolve this matter.

 

There are various reasons why the red amount or overdue may appear on your pay liabilities regardless if you have paid the amount already. You’ll want to check out this article for those several reasons and fixes to be done: Fix overdue or red scheduled liabilities in QuickBooks Desktop.

 

Since you mentioned that the amount matches the amount calculated from the payroll history. I’d recommend updating your QuickBooks Desktop company file to the latest release including your tax table. This will stay compliant with paycheck calculations.

 

If the issue persists, we can proceed to other troubleshooting steps to ensure you get back to business seamlessly and create your scheduled payroll. Thus, we can utilize the Verify and Rebuild data utilities. That way, we can verify and correct your company file's most typical data errors.

 

Here's how:

 

  1. Go to Window, then Close All.
  2. From the File menu, click Utilities.
  3. Select Rebuild Data.
  4. Follow the on-screen instructions to back up your data.
  5. When the tool finishes, select OK.
  6. Go to the File menu, then click Utilities.
  7. Click Verify Data, then choose Rebuild Now once QuickBooks finds an issue with your company file.

 

I'm adding this article for reference: Verify and Rebuild Data in QuickBooks Desktop.

 

Let me know if you have more questions about any QuickBooks-related matters. I’ll make sure to get back to assist you further. Have a good one!

Terms & ConditionsAccessibility statement