Error editing a product

Thank you for providing the detailed screenshot of your error message, malsin. To better assist you with this issue, I highly recommend reaching out to our QuickBooks Live Support Team.

Our Live Support Team has access to advanced tools, such as screen-sharing sessions, which will enable them to identify the root cause of your issue and provide tailored assistance. By contacting them, you can receive the guidance you need to resolve your concern efficiently.

You can contact them by following the steps below:

1. Sign in to your QuickBooks Online (QBO) company using any supported browsers.
2. Select (?) Help in the upper right corner of your screen.
3. Type a question or topic you need to help with, then select Contact a human.

Additionally, you can read this page to learn about their availability so you can choose a time that suits your schedule: Support Hours.

Moreover, I'll share this article in case you want to change the item type for a product or service you have in QBO: Change product and service item types in QuickBooks Online.

Please know that you can always revisit this thread if you've further questions regarding your customer transactions. We're always here to help.