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abhijit
July 16, 2024
Question

Error Trying To Update Inventory

  • July 16, 2024
  • 1 reply
  • 0 views

Hello. For the past two weeks I've been getting the error below when trying to update Quickbooks inventory through this API endpoint:

 

https://developer.intuit.com/app/developer/qbo/docs/api/accounting/all-entities/item#full-update-an-item

 

The error is:

quickbooks.exceptions.QuickbooksException: QB Exception 10000: Error returned with status code '504': {"warnings":null,"intuitObject":null,"fault":{"error":[{"message":"message=GatewayTimeout; errorCode=006002; statusCode=504","detail":null,"code":"6002","element":null}],"type":"SERVICE"},"report":null,"queryResponse":null,"batchItemResponse":[],"attachableResponse":[],"syncErrorResponse":null,"requestId":null,"time":1721150518066,"status":null,"cdcresponse":[]}

I've checked and double checked my code, so it seems that the error is coming from Quickbooks. Can I get some guidance on a possible solution?

    1 reply

    L
    LouiseG12
    July 16, 2024

    Let me route you to the appropriate team so that you'll be guided accordingly, @abhijit.

     

    To resolve the issue with the error message you received when updating your QuickBooks inventory through the API, I suggest contacting our Intuit Developer for assistance. They have the expertise to provide you with guidance and support to help you accomplish your goal.

     

    To do so, follow these steps:

     

    1. Go to our Intuit Developers support page.
    2. Choose General Questions.
    3. Select Ask a Question, then tap Sign in or Create Account if prompted.
    4. Type your concern in the box, then click Post a question.

     

    Feel free to revisit this page anytime if you have additional concerns or questions related to QBO tasks. We've got you covered.

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